FAQ's
Who took the photos?
Grace Hinchen takes all the photos.
Are photos digitally enhanced?
AI or digitally alterations techniques are not used. All the photos are the genuine image.
What are the image sizes for each print?
Small (11" x 17") – image is 9" x 15"
Medium (18" x 24") – image is 14" x 20"
Large (24" x 36") – image is 20" x 32"
Gallery (31.5" x 44") – image is 27.5" x 40"
Can I get a digital file of an image?
We do not release our master files to the public, including images you're in. Prints are the best way to preserve the moment.
Do you offer photo shoots?
Yes. Grace Hinchen works with select clients on a single or contract basis.
How long will my order take?
Unframed prints ship in 2–3 business days, plus 3–5 days in transit.
Made-to-order pieces take about 2–3 weeks to produce, plus shipping.
Do your prices change over time?
Yes. Our prices may change at any time. So please check the website for the latest prices.
How do I know my artwork is authentic?
All our prints are signed by Grace as the photographer in the bottom right corner. Our Large and Gallery format prints come with a Certificate of Authenticity.
Can I customize the frame?
At this time, we do not offer customizations.
Can I exchange my piece for a different size?
All sales are final, as each piece has been made to order just for you.
Will the delivered package include any indication of pricing?
Our pieces are perfect for gifting. We don’t include invoices in our shipments, as payment is dealt with separately.